During his ten years of CEO experience and five years of CFO experience, he
was responsible for strategic, operational, budgetary, and P&L
responsibilities for multi-million dollar operations was accountable to the
governing boards of these companies.

In his CEO/CFO roles, Mark had the opportunity and responsibility of being
the executive spokesman for his companies in corporate, industry, governmental
and community endeavors. He has worked on legislation and has helped lobby
for industry initiatives, interacting with government regulators and joint power
authorities during his tenure with the horse racing industry.

Mark served as a partner in the public accounting firm of Thurman and
Thurman, CPAs. As an outgrowth of accounting work performed by this firm
for the racing industry, Mark developed software and a statewide database which
calculated and stored the distribution of takeout from pari-mutuel wagering for
the California Horse Racing Industry.

While CEO of the California Horse Racing Information Management System, Inc,
he served as the executive lead on the international deployment of a wide area
telecommunications network linking the interstate horseracing industry. Mark
developed and trained two major technical and development teams.

His work for the California racing industry led to his association with a
multi-national corporation that owned a number of North American
racetracks. As CEO of a subsidiary company, he oversaw the technological
development that was necessary to consolidate and centralize the operations of
these very diverse enterprises.

Mark has worked with major corporations and government agencies including
Santa Anita, Hollywood Park, Del Mar, Bay Meadows, Golden Gate Fields, Keeneland
Racecourse, Gulfstream Park, Churchill Downs, Breeders� Cup, Magna Entertainment
Corp, the California Authority of Racing Fairs, the California Horse Racing
Board, Scientific Games Racing, Nasrin and Matson.

Focusing on individuals and how they produce their best results, Mark has
demonstrated that each individual�s pathway to success is different. He has
developed a reliable methodology which enables individuals to recognize exactly
how they accomplish their goals, and further, the methodology enables clients to
recreate this successful pattern when working on current projects.

His 25+ years of business experience provides keen insights that help him
assess, coach, mentor and motivate organizations to produce strategic,
sustainable success.

John is the Director of the Organizational Conflict Management Certificate Program at JFK University. He is also on the faculty of the College of Extended Learning at San Francisco State University where he teaches Human Resource manager’s conflict resolution skills, both at the interpersonal and organizational level.

He has conducted numerous mediations on behalf of the Equal Employment Opportunity Commission, the Department of Fair Employment and Housing, the United States Postal Service, the Contra Costa Superior Court and Conciliation Forums of Oakland.

He is the Managing Editor of Mediate.com, and uses his familiarity with the Internet to explore its role in the healthy management of conflict within organizations.

He serves as a President of the Association for Dispute Resolution of Northern California.

John is an admitted attorney in South Africa and Namibia, a member of the Association for Conflict Resolution.

John�s passion for constructive methods of approaching conflict, together with his years of experience in the dispute resolution field make him an effective mediator and trainer.

A comprehensive Resume is available HERE. You are welcome to email me HERE to start a conversation about conflict management.

• Team Building
• Coaching
• Problem Solving
• Skill Building
• Leadership Development
• Employee Involvement
• Survey Feedback

As an external consultant I have used my consulting experience in the private, public and volunteer sectors for the following organizations:

• Principal, Bev Scott Consulting, San Francisco, CA
• Senior Consultant, Consulting Associates, Inc. Southfield, MI
• Partner, Change, Inc., Detroit, MI
• Director of Organization and Management Development, McKesson Corporation, San Francisco, CA
• Development Consultant for Bendix Corporation

Professional Affiliations/ Activities:

• Consultant / Instructor – North Bay Management Academy
• Core Faculty, Director Field Experience, Organizational Psychology, JFK University
• Presented at national conferences of the Organization Development Network and the American Society for Training and Development, Institute of Management Consulting, Association of Internal Management Consultants Member of National Organization Development Network (ODN), Board of Trustees – Past Chair; Bay Area Organization Development Network (BAODN); National and Golden Gate Chapter American Society for Training and Development (ASTD); Bay Area Facilitators Guild; Professional and Personal Coaches Association
• Editor of Vision/Action, the professional journal for Bay Area Organization Development Network 1986-1991
• Served as a speaker and facilitator for many professional association meetings
• Recognized in Who’s Who in the World, Who’s Who of American Women, The International Who’s Who of Professional and Business Women and the Most Admired Men and Women of the Year

Education:

• Masters degrees in Sociology and in Human Resource Development
• Completed doctoral coursework at the University of Michigan

Jerry has more than 25 years of experience helping individuals, teams, and companies achieve sustained levels of high performance. He holds an A.B. cum laude and a doctorate from Harvard University, with special emphasis on the way human values affect behavior.

He is author of Paradoxical Thinking: How to Profit from Your Contradictions (San Francisco: Berrett Koehler, 1997) and Patterns of High Performance: Discovering the Ways People Work Best (San Francisco: Berrett Koehler, 1993).

He has worked with major corporate clients including: The Chemical Group of Monsanto, the Corporate Research and Development Division of BF Goodrich, IBM, Digital Equipment Corporation’s Sales and Core Technologies Divisions, GD Searle Pharmaceuticals, Pioneer Hi-Bred International, Brown Printing Co., Procter & Gamble, Scott Paper, Bull, and Northern Telecom. By focusing on individuals and how they produce their best results,

Fletcher has demonstrated that each person�s pathway to success is different. He has developed a reliable, highly accurate methodology for enabling individuals to define exactly how they succeed and to recreate the pattern when carrying out assignments at work.

His 25-year track record proves that he can consistently motivate teams to produce outstanding results quickly.

Contact Jerry Fletcher at (415) 456-5200 or email him at fletcher@hpdynamics.com.

Her recent clients include Blue Shield of California, Scios Inc., SGI, Veritas Software, Washington Mutual, and Yahoo!. Using real-time, relevant business issues, she helps executives:

• Create innovative and sustainable organizational strategies, structures, and systems
• Contribute to their organization with more influence and impact
• “Raise their game” by focusing on five key leadership roles (learner, relationship-builder, visionary, coach, and globalist) – content based on Mariposa’s Corporate Sage leadership framework.

Sue is known for her keen ability to make adjustments on-the-spot in both individual and group meetings, and for her lively Q&A with audiences.

She has developed and regularly delivers In-The-Moment Coaching workshops – content based on Mariposa’s ITM Coaching� model.

Sue earned her Doctorate and Master’s Degree at University of San Francisco (USF) and Stanford University, respectively.

She is an Adjunct Professor at JFK University in their coaching certification program, and has taught and coached for 23 years in corporate, academic, and athletic settings. Contact her at sueb@mariposaleadership.com.

She works with her clients to connect their heads to their hearts and helps them integrate success, fulfillment and results – all with greater clarity, focus, and ease. With years of experience living and working in Japan and Luxembourg, and business travel to over 35 countries worldwide, she also has the unique ability to develop culturally relevant learning solutions.

As a coach, Lee Ann is often described by her clients as bringing a unique combination of strategic “big picture” thinking, global understanding, deep personal effectiveness skills, and practical “results” orientation. This combined capability allows them to achieve individual developmental goals AND advance broader organizational objectives with clarity, focus and ease.

In her 10 years of experience, she has observed that corporations which understand that personal change precedes organizational change achieve dramatically different levels of success. As a result, Lee Ann sees her role as helping executives to navigate through constant change, and build inner capacity so their learning and development becomes a natural part of their leadership capabilities and helps serve as an “inner rudder” during increasing turbulent times.

Examples of her most current projects include: the design, development, and delivery of internal coaching and leadership skills for the worldwide middle manager population at Avon Products, Inc. and high potential leadership development coaching for executives at Charter Communications.

Prior to becoming an executive coach and leadership development consultant, Lee Ann held a variety of positions in global organizational and leadership development. Formerly Director of Leadership Development at Sapient Corporation and Senior Manager responsible for worldwide Global Leadership Development for the top 400 leaders at Avon Products, Inc., Lee Ann has focused her career on maximizing the power of leadership development and coaching as strategic levers for change within an organization.

Prior to working with Avon, Lee Ann was Program Design Manager at Windham International, an international global human resources consulting firm. While there, her work in global management development and intercultural effectiveness supported clients such as: Bristol-Myers Squibb, Estee Lauder, General Electric, Goldman Sachs, JPMorgan, and Merrill Lynch.

Education and Training:

Lee Ann has been coaching inside and outside corporations since 1998, holds a Master’s degree in Intercultural Management from the School for International Training in Vermont and a B.S. in International Studies and Political Science from Miami University in Ohio. Her greatest education, however, has been learning through the experience of traveling around the world, living in Japan and Luxembourg, and forging cross-cultural connections across many cultures. She speaks some Japanese, French and is just beginning to learn Spanish.

She has also completed several certification/training programs, including: Myers-Briggs Type Indicator, DISC Management Systems, CCL’s Benchmarks certification, PDI’s Profiler certification, Interchange International’s Change Cycle Master Trainer Certification and TMC’s Cultural Orientation Model. Lee Ann has studied coaching with the Center for Creative Leadership, CDR International, Inside Out, Interaction Associates, and currently, Coach University.

A frequent speaker at industry events and co-author of “Teams and Technology: A New Game with No Clear Rules” in Managing a Global Workforce, 1998, she is currently an adjunct faculty member of the Milano Graduate School at the New School University, New York City, where she specializes in Global Human Resources.
Memberships

Lee Ann is a member of the International Coach Federation, Coachville, American Society for Training and Development, The Society for Intercultural Education, Training, Research and Development, and Phi Beta Kappa.

Personal Interests:

Lee Ann lives in Hawaii with her husband Javier, where she enjoys swimming with dolphins and sea turtles, snorkeling, scuba diving, hiking, yoga on the beach, and learning about ancient Hawaiian huna teachings. She also loves playing with her miniature daschsund puppy, Koa.

Based in the San Francisco Bay Area, Jerry spent 25 years in the high tech industry prior to founding Petra Associates in 2003. He has worked for companies ranging from Fortune 500 companies to startups. Managing teams ranging from 5 to 250, Jerry has led corporate functions ranging from engineering to marketing and product management, including holding P&L accountability.

In addition to line management, he has experience in corporate strategy, business development, and business planning and analysis. Known for repeatedly turning around products, projects, and departments via strategic rethinking or repositioning rather than the “slash-and-burn” tactics advocated by some, he has increased profitability not just for single products, but for divisions and companies.

Jerry earned a B.A. from Macalester College and did graduate work in physics at Purdue University. He is a candidate for a master’s degree in organizational psychology from John F. Kennedy University, and has been certified by JFKU as a professional coach

Beverly is also a certified professional coach. She coaches executives and managers in the human resources and organizational development aspects of their business, and works with employees to implement programs, policies and procedures and to complete projects.

Prior to forming her consulting practice, Beverly�s corporate positions included Vice President of Human Resources and Administration in two companies, recruiter in a rapidly growing midsize company, and a product manager and analyst on a human resource information system design team. She also served as a human resources manager in a startup where she built the human resources department from the ground up.

Beverly is experienced in mergers and acquisitions, consolidations, restructuring, expansions, and company relocations. She focuses on the development of innovative strategies and solutions for company growth and change.

Beverly has worked with clients in insurance, high tech, health services, education, construction, manufacturing, hospitality, agribusiness, transportation and small businesses.

Beverly also has associates experienced in high tech, utilities, non-profit organizations, systems, sales and marketing as well as an attorney who is an expert in employment law and human resources management.

Beverly is a member of the Society for Human Resources Association, the Consultants Forum and the California Chamber of Commerce.

She holds a Bachelor of Business Administration Degree with a concentration in Human Resources Management from the University of Minnesota, a Certification in Organizational Coaching and is currently completing a Master�s in Organizational Psychology from John F. Kennedy University in Pleasant Hill, California.

Beverly can be contacted at:

Bev Frahm Consulting Services
442 Diablo Road #114
Danville, California 94526
Tel: 925-683-0343
Tel/Fax: 925-736-3722
E-mail: bjfrahm@earthlink.net

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